A detailed audit of Sales Department processes and practices addressing both Federal and State Regulations. On-site evaluation including personnel interviews and a comprehensive action plan for compliance planning. Sales specific compliance has emphasis on:
• Red Flag Rule
• Used Car Rule
• Disposal Rule
• Fair Credit Reporting Act
• Equal Credit Opportunity Act
• Gramm-Leach-Bliley Act
• Do Not Call/Do Not Email Provisions
• Advertising Rules
• Policies and Procedures
• References and Resources
• Code of Ethics
• Continual Education
• New Hire Training