SALES - Total Dealer Compliance

A detailed audit of Sales Department processes and practices addressing both Federal and State Regulations. On-site evaluation including personnel interviews and a comprehensive action plan for compliance planning. Sales specific compliance has emphasis on:

• Red Flag Rule

• Used Car Rule

• Disposal Rule

• Fair Credit Reporting Act

• Equal Credit Opportunity Act

• Gramm-Leach-Bliley Act

• Do Not Call/Do Not Email Provisions

• Advertising Rules

• Policies and Procedures

• References and Resources

• Code of Ethics

• Continual Education

• New Hire Training